Friday, June 6, 2008

It's better to say sorry than ...

Recently I was introduced to this phrase:
It's better to say sorry than to ask for permission

My interpretation of this phrase is: Just go ahead and do what you want to do and if the affected party finds out and doesn't like it, then just apologize. This would be easier than to ask the affected party on whether you can do the "thing" or not.

Like any actions, there are always the consequences. In my opinion....Yes, you can say "Sorry" and try to make it the "sincerest" possible... but you still run the risk that the other party may not forgive you.

In business, practising this on your customers may end up with lots of rework. I guess some management do forget that rework incurs effort and cost too....

Is it really so difficult to just ask?

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